Ckr1's Privacy Policy — your data is completely secure

Ckr1 (https://ckr1.app) is a trusted online gaming platform in Bangladesh. This Privacy Policy ("Policy") explains how ckr1 collects, uses, and safeguards your personal data. By using the ckr1 platform, you are deemed to have accepted this Privacy Policy.

This policy applies to the ckr1 website, mobile app, and all associated services. If you do not agree with this policy, please discontinue use of our platform and contact support.

We manage your data in accordance with applicable data protection laws in Bangladesh and international best practices. ckr1 never sells your personal information to third parties — that is our firm commitment.

Ckr1 only collects information that is necessary to provide you with the best possible service. Collecting data beyond what's needed goes against our policy. The types and sources of data we collect are detailed below:

Ckr1 uses collected data solely for specific, legitimate purposes. We never use your information for anything not stated in this policy.

• Account Management: To create your account, verify logins, and keep your account secure.
• Payment Processing: To process deposits and withdrawals accurately.
• KYC Verification: To verify your identity and prevent fraud.
• Customer Support: To resolve your issues and provide support.
• Service Improvement: For analysis and research to improve your gaming experience.
• Bonuses & offers: To deliver relevant offers tailored to your preferences.
• Security: To detect unusual activity and keep your account secure.
• Legal obligations: To meet the requirements of government regulatory authorities.

We never sell your gaming data or personal information to advertising companies. Promotional messages from ckr1 are only sent with your consent, and you can unsubscribe at any time.

Ckr1 may share your information with third parties under limited and controlled circumstances. In every case, we ensure your privacy remains protected.

• Payment processors: Mobile banking services such as bKash, Nagad, and Rocket — only the data needed to complete transactions.
• Security partners: KYC verification agency for fraud prevention and anti-money laundering compliance.
• Technology service providers: All server, hosting, and analytics providers are bound by our privacy agreements.
• Legal Authorities: We may be required to share data if mandated by Bangladeshi law or a court order.

Ckr1 uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored in your browser.

You can disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features. ckr1 does not use third-party advertising cookies.

Ckr1 uses industry-leading technology to protect your personal and financial data. Our security measures are layered across multiple levels, so your data stays protected even if one layer is compromised.

• 256-bit SSL/TLS Encryption: All data transfers are encrypted to the highest standard.
• Two-factor authentication (2FA): An added layer of security at login.
• Encrypted Database: All stored personal data is kept in encrypted form.
• Regular security audits: A dedicated third-party expert team conducts regular system audits.
• Restricted Access Controls: Only authorized personnel have access to your data.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.

Ckr1 retains your data only for as long as necessary. All data is kept while your account is active. After closure, certain data may be retained for a specified period due to legal obligations.

• Account information: Up to 5 years after account closure.
• Transaction Records: Up to 7 years, in accordance with financial regulatory guidelines.
• KYC Documents: Up to 5 years, as required by law.
• Gaming History: Up to 2 years for dispute resolution.
• Cookie Data: Each cookie is automatically deleted once its set expiry period ends.

Once the retention period expires, ckr1 permanently deletes your data using secure methods. No information is kept longer than necessary.

As a ckr1 user, you have important rights over your own data. Contact support at any time to exercise these rights.

To exercise these rights support@ckr1.app. We will respond within 30 business days. Some requests may not be fully fulfillable for legal reasons — in such cases, we will explain why.

Ckr1 is strictly prohibited for anyone under the age of 18. We do not knowingly collect or store any data from minors. Age verification is mandatory at the time of registration.

• Date of birth is verified at registration, and any account belonging to someone under 18 is immediately closed.
• Any personal data from a minor collected inadvertently is deleted immediately.
• If parents have concerns support@ckr1.app— we'll act on it promptly.

Ckr1 may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered mobile number or email.

• The date of any changes will be noted under the "Last Updated" section at the top of the page.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
• If you disagree with this policy, you may request that your account be closed.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. ckr1's data protection team is always here to help.

Our support team is available in Bengali. Your privacy is not just a legal obligation for us — it is our responsibility and commitment.